Discovery
// they learn you existA premium website that ranks. A fully-tended Google Business Profile. Reviews that compound month over month. The first impression a patient ever has of you — handled, every day.
A quiet AI partner running every stage of the customer journey, around the clock — so the practice runs while you don't.
Standing by · watching all channels
78%
Of buyers go with the first to respond
If you're not first to reply, you're already losing them. Source: Lead Response Management research.
$1,200+
First-year value of a new med spa patient
A high-intent missed call is a year of revenue walking past your front desk. Source: industry LTV averages.
~½
Of online bookings arrive after hours
Roughly half of all demand arrives when your front desk is dark. Without 24/7 coverage, that demand evaporates.
4×
Revenue from a returning patient
A patient who returns four times a year is mathematically worth four times a one-time visitor.
Every patient walks the same path — from stranger to lead to booking to loyal regular. Eight stages. Always in order.
Most owners think they have a discovery problem, or a booking problem. They don't. They have small, quiet leaks at every stage. A missed call. A dead Instagram DM. A nurture sequence that was never built.
We plug them — all eight, all at once — with AI that runs around the clock and never asks for a coffee break.
A premium website that ranks. A fully-tended Google Business Profile. Reviews that compound month over month. The first impression a patient ever has of you — handled, every day.
An AI receptionist on the phone, twenty-four hours a day. Instant on-brand replies to every Instagram and Facebook DM. No first message ever goes unanswered.
Every form, every DM, every call lands in one organized system with full context. No sticky notes. No lost voicemails. A single source of truth.
Patient, on-brand follow-up that stays present without being a nuisance. Different paths for different interests. Reactivation campaigns for the patients quietly waiting to return.
Self-service from the website at any hour. Booking by phone with the AI receptionist when they prefer to call. The friction that loses bookings — eliminated.
A reminder cadence that drops no-shows. Treatment-specific prep instructions sent at the right hour. Every patient arrives prepared, on time, and treated like a regular from the first visit.
Review requests at peak satisfaction. AI-drafted responses for one-tap approval. Treatment-specific rebooking nudges. Membership and VIP campaigns that turn occasional patients into recurring revenue.
A unified dashboard. A monthly value report with concrete numbers — missed calls saved, leads captured, reviews generated, revenue recovered. Real math, every thirty days.
An example exchange we built into a Growth-tier client deployment, illustrating a Saturday-night call's spa, while the practice was closed. The AI receptionist handled it end-to-end — booked the appointment, sent the calendar invite, logged the lead.
An example content calendar of the kind we ship to Growth-tier clients. Every post written, designed, and scheduled by us — to the practice's voice, the practice's photography style, the practice's seasonal cadence.
An example lead pipeline of the kind we ship to Foundation-tier clients. Every form submission, missed call, and Instagram DM lands here — tagged by source, routed to the right sequence, never forgotten.
Sarah K.
IG DMOlivia M.
Web FormMaya R.
Missed CallJessica P.
Day 4 of 7Rachel W.
Day 3 of 7Lauren H.
Day 6 of 7Eva D.
Sat 11:00Margaret B.
Wed 14:00Mia L.
Today 14:00Noor S.
Tomorrow 10:00After every visit, the AI requests a review at peak satisfaction. Example reviews and AI-drafted replies shown below. When one arrives, we draft the on-brand reply for the owner to approve in a single tap. Most owners never rewrite a draft.
"Best HydraFacial of my life. Maria is a wizard with a magnifier. I'm already booked for next month."
"My Botox results are unreal — most natural-looking I've ever had. The whole team was warm and professional."
Most agencies hide behind vagueness. We send the math. Every client receives a single-page operational summary at the start of every month.
"You spent years mastering your craft. The technology shouldn't be one more thing to master."
— The Premise
Every option has a math behind it. Here's the comparison most spa owners run before choosing a partner.
A normal marketing agency runs ads or builds a website. We run all eight stages of your customer journey — from the first time a stranger Googles you to the moment a long-time patient renews her membership. The whole journey, plugged at once. And we run it with AI doing the heavy lifting, supervised by a small team that knows your name.
Yes. Every system is trained on your specific voice during onboarding — your services, your prices, your prep instructions, your way of speaking with patients. At the Empire tier, the AI receptionist can use a cloned version of your actual voice. Most callers don't realize they're speaking with AI. Those who do are usually impressed by how naturally it handles the conversation.
Every contract carries a written performance exit clause. If we don't hit the agreed floor metrics by day 60 (Foundation), 90 (Growth), or 120 (Empire), you walk — no further monthly fees, no fight. The setup fee is paid once and earned. The monthly fee is earned every month, or it's refunded going forward.
Roughly two weeks from intake to live. The intake itself is one 60-minute Zoom plus a short asset handoff where we click every technical button for you. After that, we build, you review, we go live. The monthly value report begins arriving thirty days later.
We migrate cleanly. Your contacts come over to the new CRM. Your phone forwards to our 24/7 AI receptionist. Your domain stays yours and points to the new site (or we keep the old one and add the booking layer — your call). You don't lose anything, and we never lock you in.
Thirty days' notice. We export your contacts, transfer the AI receptionist phone number, hand over the domain, and disengage cleanly. You leave with everything, including the systems we built — yours to take to another partner if you choose. Premium service comes with the right to walk away.
a considered beginning
A short application. A private discovery call. A real recommendation — whether or not we're the right fit.
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